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  1. SEA LIFE Charlotte-Concord Aquarium
  2. Booking Help
Booking Help

Booking Help

Help with making and changing bookings

Amending a Booking

  • I would like to add an additional ticket/s to my existing order?
  • Can I add/remove tickets to my order?
  • Can I cancel my booking?
  • Can I change the date/time of my booking?
  • Can I make a provisional booking?
  • Can I change the name on my booking?

Online Booking Help

  • How do I book tickets online?
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking?
  • Will I be able to print tickets purchased from my mobile devices?
  • What if I receive an error adding an item to my cart?
  • How do I buy a ticket?
See all 9 articles

Tickets & Confirmations

  • Can I collect our tickets from Will Call on the day?
  • How does the Print@Home and Mobile Ticket work?
  • How long are tickets good for?
  • What identification is accepted when collecting tickets?
  • If I have purchased tickets for someone else, how do they collect their tickets?
  • Do I need to print off my email confirmation?
See all 12 articles
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